Who we are

> We’re not just a call centre. Too often, fundraising and engagement is outsourced to corporations and call centres who don’t have a stake in their client’s work. This leads to poor quality calls and donor churn. A big part of our difference is that we understand our clients and we believe in their work.

> Our conversations are built on stories and values. Stories can forge connections, develop trust, and deliver better results for campaigns. At Community Shapers, we use our calls to tell stories about our clients and their work.

> We’re passionate about quality. We are bound by the FIA’s codes and standards, and we have a strong privacy policy. Our complaint rate is well below industry average.

> We only work with clients who share our goals. At Community Shapers, our staff are the members, supporters, and volunteers for many of the organisations we call for. We only take on clients who share our vision for a more progressive Australia.

> We deliver results. Across our work, we’ve been able to deliver above industry average fundraising results and strong returns on investment.

Our Difference

Our Team

Sonya Tirtajaya
Sonya TirtajayaManaging Director
Having spent the last ten years leading major community building campaigns for local government and not-for-profits, Sonya co-founded Community Shapers in 2014. Sonya’s strengths lie in project management, as well as community education, outreach and mobilisation around progressive issues. Sonya has worked for Manly Council, the Canberra Environment Centre, Greenpeace, AusAID, and GetUp!. She holds a Masters of Applied Anthropology and Participatory Development from the Australian National University.
Josh Wyndham-Kidd
Josh Wyndham-KiddBusiness Manager
Josh joined Community Shapers in late 2015. Josh has experience in voter contact, volunteer training and mobilisation, campaign writing and social media. He has worked in federal Parliament, in a progressive communications agency and on global climate campaigns. Josh holds a Bachelor in Languages from the University of Sydney and is about to complete a Masters in Strategic Affairs and a Masters in Diplomacy at the Australian National University.

Change Facilitators

Sylvia Gunn
Sylvia GunnChange Facilitator
Sylvia joined Community Shapers in 2015 as a Change Agent, and now puts this experience to good use as a Change Facilitator. She has coordinated campaigns with organisations like The Greens and Oaktree, and is an event organiser for the Canberra Student Housing Co-operative. She is currently completing a double degree at ANU in Politics, Philosophy and Economics/Arts with a focus on maths and French.
Madeleine Cavicchi
Madeleine CavicchiChange Faciltator
With a passion for social justice Madeleine’s experience comes from supervising volunteers and managing teams of promoters for not-for-profits. She is currently completing a degree in Psychology from Charles Sturt University.
Isabella Himmelreich
Isabella HimmelreichChange Faciltator
Bella initially joined Community Shapers as a a change agent, and became a Campaign facilitator in late 2016. She has experience working with organisations like Amnesty, the Refugee Action Committee and the Conservation Council. Bella is currently completing a double degree of Politics, Philosophy and Economics/Arts at the Australian National University.
Felix Pal
Felix PalChange Faciltator
Felix became a Change Facilitator in late 2016 as a way to contribute to a range of progressive communities across the country. He has previously done work with the Australian Multicultural English Service and the Melbourne Multicultural Hub. Felix has a Bachelor of Arts (Islamic Studies) from the University of Melbourne, a Bachelor of Asia-Pacific Studies (Hons) from the Australian National University and will be commencing a PhD in International, Political and Strategic Studies next year.

Some of our Change Agents