Who we are

We believe in a compassionate, environmentally sustainable and socially equitable future and exist to strengthen the scale and impact of organisations committed to this vision.

Our Values

Our difference is that we are genuinely values led, driven by purpose not profit and it’s alive in everything we do. Our values are integrity, respect, responsiveness, excellence and authenticity. These values manifest as a close knit team of passionate people driven to change the world, a high quality experience for our clients’ supporters, our clients and is the reason we’re able to achieve above average results, time and time again. And we have the conviction to ensure we deliver our service in accordance with these values, over and over again. You’ll see our values in action when it comes to our account management, results, exceptional donor care and brand representation you’ll be proud of.

Our Conversations

Our callers are like your campaigners. They’re across the latest climate change science, understand the extinction crisis and know who’s who in the political zoo and why it matters in a conversation about your campaign … it’s what they study! Tick: intelligent and knowledgeable conversations for your supporters.

But of course, it’s not always what you say, it’s how you say it, right? A conversation driven by values creates social change. That’s why we don’t skimp on training, because it pays off, in your bank account and for the betterment of all.

“Community Shapers has provided the best training I’ve ever received at a work place.” – Minna Featherstone, former change agent.

Our People

All our team are hand-picked and likely your former campaigners, earnest volunteers or dedicated supporters. They are trained to craft a conversation that connects at a heart to-heart and heart-to-mind level to create a naturally successful and memorable moment. It’s an artform that stems from values alignment and identification.

Your supporters will love the passion of our change agents for your cause – as if delivered by a well-trained in-house team.

Powerful Partnerships

We know, we’re better together if you want to shape the world through successful social change. That’s why we build powerful, collaborative partnerships to help deliver the promise of your purpose. Community Shapers prides itself on delivering exceptional campaign management. We’re constantly focused on improvement and always looking for opportunities to provide the best supporter experience in the interest of the client and their cause. We pride ourselves on being agile and flexible. This means we can respond to your unique needs or rapidly change course to maximise opportunities. And, we can add those small touches; as if we were an extension of your organisation.

Our Difference

Nothing beats a great conversation to engage your valued supporters.

Our Team

To change the world, we set out to change the face of telemarketing. And it worked!
Sonya Tirtajaya

Sonya Tirtajaya

Managing Director

Sonya believes good intentions are best complemented with strong

Phoebe Howe

Phoebe Howe

General Manager & Senior Account Manager

Phoebe developed a passion for social change advocacy growing up

Tom Campbell

Tom Campbell

Account Manager & Campaign Facilitator

Tom brings five years’ experience in youth education and facilitation

Alba Legowo

Alba Legowo

Account Manager

Having grown up in Southeast Asia and Australia, Alba is inspired by the

Ruby Donald

Ruby Donald

Senior Campaign Facilitator

Ruby started at CS at the start of 2020 as a Change Agent, and joined the
Rachel Williamson

Rachel Williamson

Office Manager/Campaign Facilitator

Rachel started as a Change Agent with Community Shapers in 2019 and has

MaryClare Woodforde

MaryClare Woodforde

Campaign Facilitator

MaryClare started as a Change Agent in 2018 and took on a role as Campaign

Eilis Fitt

Eilis Fitt

Campaign Facilitator

As a student of Visual Arts, International Communication and

Juliette Baxter

Juliette Baxter

Campaign Facilitator

Juliette started working at Community Shapers as a Change Agent in
Sienna O'Dea

Sienna O'Dea

Campaign Facilitator

Currently studying a Bachelor of Development Studies, focusing on

Vikram Raghavan

Vikram Raghavan

Campaign Facilitator/Data Officer

I have recently completed my Master of Public Policy at the ANU. Here is

Caspar Wallen

Caspar Wallen

Campaign Facilitator

Caspar began working as a Change Agent in early 2020 and took on the

Some of our Change Agents

Jayne Hoschke

Jayne Hoschke

Change Agent

Jayne has been a keen activist since she knew what the word meant

Will Boon

Will Boon

Change Agent

I’m a student and a political activist, passionate about building empowered,
Jacqui Turner

Jacqui Turner

Change Agent

I spend my time studying International Security and Arts at university and
Yolana Truscott

Yolana Truscott

Change Agent

I’m a security and development studies student at the ANU. I’m passionate
Tom Weight

Tom Weight

Change Agent

I’m a philosophy honours student who specialises in social structures and

Ruturaj Patil

Ruturaj Patil

Change Agent

Coming from an immigrant background where I witnessed

Abby Manning

Abby Manning

Change Agent

I have been involved in community advocacy and grassroots campaigning

Natalie Owen

Natalie Owen

Change Agent

At a young age, I became a fierce advocate for environmental and social

Rylee Schuhmacher

Rylee Schuhmacher

Change Agent

I’m currently studying a Bachelor of Laws at the University of Canberra,

Michaelie Trenbath

Michaelie Trenbath

Change Agent

I love building movements for change towards a fairer and more sustainable

Sarah Momtaz

Sarah Momtaz

Change Agent

Hi! For as long as I can remember I have been passionate about human