> We’re not just a call centre. Too often, fundraising and engagement is outsourced to corporations and call centres who don’t have a stake in their client’s work. This leads to poor quality calls and donor churn. A big part of our difference is that we understand our clients and we believe in their work.
> Our conversations are built on stories and values. Stories can forge connections, develop trust, and deliver better results for campaigns. At Community Shapers, we use our calls to tell stories about our clients and their work.
> We only work with clients who share our goals. At Community Shapers, our staff are the members, supporters, and volunteers for many of the organisations we call for. We only take on clients who share our vision for a more progressive Australia.
> We deliver results. Across our work, we’ve been able to deliver above industry average fundraising results and strong returns on investment.